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    PORTABLE AC – KP SERIES |
    : TAC-12CPA/K

    PORTABLE AC – KP SERIES

    FAQ

    Filters

    How to use air conditioning to save energy?

    # Setup

    How often does the air conditioner need fluorine?

    # Maintenance

    Why does the whole machine have no reaction?

    # Maintenance

    Why doesn't the outdoor unit drip water when air conditioning heating?

    # Heating

    When the air conditioner is heating, why does the air outlet of the indoor unit smell plastic?

    # Heating

    In heating mode, why is there no wind when it is just started?

    # Heating

    If the indoor temperature can't be lowered, is there a fault with the air conditioner?

    # Cooling

    What kind of "noise" is normal when the air conditioner works?

    # Sound

    Why is the sound of outdoor unit running high and low?

    # Sound

    Is the power line design of indoor air conditioner too short?

    # Installation

    What have hung up and cabinet machines without plug? Why doesn't the manufacturer provide air switch?

    # Installation

    Why can't the air conditioner start immediately after it's shut down?

    # Setup

    In winter, when users use the air conditioner, they find that there will be hot air and cold air. Why?

    # Heating

    How to use air conditioning more healthy?

    # Setup

    How to use air conditioner correctly?

    # Setup

    What's the secret of air conditioning maintenance?

    # Setup

    When installing the air conditioner, if it is necessary to adjust the circuit and power supply, why should we ask a professional electrician to operate it?(CC)

    # Installation

    The installation position of outdoor unit of air conditioner is higher than that of indoor unit, is it normal?

    # Installation

    During the first ten minutes when the air conditioner starts up, sometimes it makes a "split beat" sound. Is it normal?

    # Sound

    When the air conditioner is running, some products will occasionally produce "Hua Hua" sound, is it normal?

    # Sound

    Some people think that the slight odor from the air conditioner is caused by the leakage of freon, right?

    # Sound

    When the air conditioner is cooling, the ventilation of the indoor unit is not smooth (the wind speed is fast or slow), and the wind is not too cold. What is the reason for this?

    # Cooling

    Why has the air conditioner been on for half an hour and the indoor temperature has not reached the ideal effect?

    # Cooling

    In the heating process, why does the indoor unit stop air supply for a period of time and then turn on automatically after a few minutes?

    # Heating

    Download

     Sunday to Thursday: 10:00am - 18:00pm
    \r\n

    \r\n

     Support Language: English

    \r\n

     Email: eros.customer@erosgroup.ae

    \r\n

     Phone: (+)971-4-2147777

    \r\n","contactButtons":[],"labelText":"","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactDialogActions":[],"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"button_name\":\"\",\"module_name\":\"Need more help? \"}}"},{"name":"none","title":"Kuwait","desc":"

    Sunday-Thursday: 10:00am - 18:00pm

    \r\n

    Support Language: English

    \r\n

    Customer Service Hotline: +965-180-3535

    \r\n

     

    \r\n","contactButtons":[],"labelText":"","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactDialogActions":[],"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"button_name\":\"\",\"module_name\":\"Need more help? \"}}"},{"name":"none","title":"Oman","desc":"

    Sunday-Thursday: 10:00am -18:00pm

    \r\n

    Support Language: Arabic & English

    \r\n

    Email: rajendran@genetco.net
    \r\n

    \r\n

    Phone: 96880070004

    \r\n

    Way No:- 2621, Bldg No :- 1730. Opp to Visa Medical Center, Darsait, Muscat

    \r\n","contactButtons":[],"labelText":"","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactDialogActions":[],"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"button_name\":\"\",\"module_name\":\"Need more help? \"}}"},{"name":"none","title":"Qatar","desc":"

     Sunday-Thursday: 7:30am - 17:00pm

    \r\n

     Support Language: Arabic & English

    \r\n

     Email: HAED.Service@mannai.com.qa

    \r\n

     Phone: +974-44600002/974-44076531/974-44076536/9744407653

    \r\n

    GPS Location: 25.215573,51.435923

    \r\n","contactButtons":[],"labelText":"","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactDialogActions":[],"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"button_name\":\"\",\"module_name\":\"Need more help? \"}}"},{"name":"none","title":"Bahrain","desc":"

    Sunday-Thursday: 10:00am - 18:00pm

    \r\n

    Support Language: Arabic & English

    \r\n

    Email: customercare@mastertechbh.com

    \r\n

    Phone: 97316161234

    \r\n

    Building : 551, Road : 110, Block : 601, Entrance : 3, Sitra Industrial Area, BAHRAIN.

    \r\n

     

    \r\n

     

    \r\n","contactButtons":[],"labelText":"","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactDialogActions":[],"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"button_name\":\"\",\"module_name\":\"Need more help? \"}}"},{"name":"none","title":"Yemen","desc":"

    Saturday-Thursday: 8:30am - 13:00pm ; 16:00pm - 21:00pm

    \r\n

    Support Language: Arabic & English

    \r\n

    Email: INFO@ALKHOLANY.COM

    \r\n

    Phone: 00967-772510080

    \r\n

    Company Address: Alkholany trading,Sanaa street,Hodeidah ,Republic of yemen

    \r\n","contactButtons":[],"labelText":"","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactDialogActions":[],"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"button_name\":\"\",\"module_name\":\"Need more help? \"}}"}]}" data-server-rendered="true">

    Need more help?

    We're here for you, whether you are experiencing any issues or need product assistance.

    UAE

     Sunday to Thursday: 10:00am - 18:00pm

     Support Language: English

     Email: eros.customer@erosgroup.ae

     Phone: (+)971-4-2147777

    Kuwait

    Sunday-Thursday: 10:00am - 18:00pm

    Support Language: English

    Customer Service Hotline: +965-180-3535

     

    Oman

    Sunday-Thursday: 10:00am -18:00pm

    Support Language: Arabic & English

    Email: rajendran@genetco.net

    Phone: 96880070004

    Way No:- 2621, Bldg No :- 1730. Opp to Visa Medical Center, Darsait, Muscat

    Qatar

     Sunday-Thursday: 7:30am - 17:00pm

     Support Language: Arabic & English

     Email: HAED.Service@mannai.com.qa

     Phone: +974-44600002/974-44076531/974-44076536/9744407653

    GPS Location: 25.215573,51.435923

    Bahrain

    Sunday-Thursday: 10:00am - 18:00pm

    Support Language: Arabic & English

    Email: customercare@mastertechbh.com

    Phone: 97316161234

    Building : 551, Road : 110, Block : 601, Entrance : 3, Sitra Industrial Area, BAHRAIN.

     

     

    Yemen

    Saturday-Thursday: 8:30am - 13:00pm ; 16:00pm - 21:00pm

    Support Language: Arabic & English

    Email: INFO@ALKHOLANY.COM

    Phone: 00967-772510080

    Company Address: Alkholany trading,Sanaa street,Hodeidah ,Republic of yemen

    Close